https://treatlly.com/guides Plain-language guides on running an OPD clinic in India, and on clinic, OPD and practice management software, from Treatlly. en-in Thu, 22 Oct 2026 00:00:00 +0530 https://treatlly.com/treatlly-vs-practo-ray-eka-care-healthplix https://treatlly.com/treatlly-vs-practo-ray-eka-care-healthplix Thu, 22 Oct 2026 00:00:00 +0530 Product guides Treatlly, Practo Ray, Eka Care and HealthPlix solve different problems. Treatlly is a flat subscription per clinic (₹2,999 to ₹9,999 a month including GST) for online booking on the clinic’s own page, walk-in seats, a token queue, payments with no commission, prescriptions and apps. Practo Ray starts at ₹999 a month billed yearly with a 1.8% to 2% commission on online payments. Eka Care sells yearly EMR plans from ₹16,999 a year plus GST. HealthPlix sells a low-cost EMR (Pro ₹11,999 a year) whose terms allow sponsored content on every tier. All figures are from the vendors’ own pages, read on 22 October 2026. https://treatlly.com/doctor-marketplace-vs-own-booking-page https://treatlly.com/doctor-marketplace-vs-own-booking-page Thu, 22 Oct 2026 00:00:00 +0530 Clinic know-how A doctor marketplace lists you beside other doctors on a platform patients search; it can bring new patients and carries public reviews, but it keeps the patient relationship and sets the terms. Your own booking page on your clinic’s name keeps the relationship, the fee and the record with you, but does not create demand by itself. Most clinics do best with both: a listing and a Google Business Profile for first visits, and their own page, booked and paid directly, for every visit after that. https://treatlly.com/reduce-no-shows-clinic-india https://treatlly.com/reduce-no-shows-clinic-india Sat, 17 Oct 2026 00:00:00 +0530 Clinic know-how Most no-shows in Indian clinics are caused by how the visit was arranged, not by careless patients. Seven changes cut them: take the fee by UPI at booking, give a defined sitting instead of a vague morning, confirm instantly by SMS, make rescheduling easier than disappearing, publish fair cancellation rules, book the follow-up before the patient leaves, and run a token queue patients trust. None of them needs a bigger team. https://treatlly.com/opd-token-system https://treatlly.com/opd-token-system Sat, 17 Oct 2026 00:00:00 +0530 Clinic know-how An OPD token system is a promise that a patient will be seen, and in which order. The 5 a.m. line forms when patients cannot hold a seat from home, so the fix starts before the day: define sittings with a realistic number of seats, split each sitting between online and counter seats, issue tokens at check-in in arrival order, and push the whole queue by 30 minutes when the doctor is late. No display board or extra hardware is needed. https://treatlly.com/dpdp-act-for-clinics https://treatlly.com/dpdp-act-for-clinics Sat, 17 Oct 2026 00:00:00 +0530 Clinic know-how The Digital Personal Data Protection Act, 2023 applies to any clinic that keeps patient data in digital form, whatever its size: the clinic is a Data Fiduciary and the patient a Data Principal. A small clinic must give a plain-language notice, take free and specific consent, use data only for the stated purpose, keep it secure with individual logins, report breaches to the Data Protection Board, honour patients’ rights to access, correction and erasure, and take verifiable parental consent for children. This is a summary, not legal advice. https://treatlly.com/telemedicine-guidelines-india-doctors https://treatlly.com/telemedicine-guidelines-india-doctors Sat, 17 Oct 2026 00:00:00 +0530 Clinic know-how India’s Telemedicine Practice Guidelines of 25 March 2020 make a consultation by video, audio or text a legitimate medical consultation for every Registered Medical Practitioner, with the same duties as an in-clinic visit. The doctor decides case by case whether the mode is adequate, must confirm the patient’s identity and display their own registration number, must take explicit consent when the doctor or a caregiver initiates, and may prescribe only the medicine lists allowed for that mode. Telemedicine is not for emergencies. https://treatlly.com/gst-on-doctor-consultation-fees https://treatlly.com/gst-on-doctor-consultation-fees Sat, 17 Oct 2026 00:00:00 +0530 Clinic know-how Consultation fees charged by a doctor or clinic for treating patients are exempt from GST under Notification 12/2017 (Central Tax – Rate) as health care services, whether paid at the counter or by UPI, in the clinic or by video. GST applies to cosmetic and plastic surgery, room rent above ₹5,000 a day for admitted patients (5%, no input credit), over-the-counter pharmacy sales and non-medical income. An exempt clinic cannot claim input tax credit, so the 18% GST on software, equipment and rent is a cost. This is a summary, not tax advice. https://treatlly.com/how-to-take-online-appointments-clinic https://treatlly.com/how-to-take-online-appointments-clinic Sat, 17 Oct 2026 00:00:00 +0530 Clinic know-how A real online appointment has four parts: the patient sees which seats are free, picks one, pays for it and gets a confirmation to keep, with nobody at the clinic doing anything. Seven steps get a clinic there in a day: write down each doctor’s real week, decide the online and walk-in split per sitting, give patients a booking page under the clinic’s name, take the fee at booking by UPI, confirm automatically by SMS, open the week at a known time, and run the day from the list with tokens. https://treatlly.com/prescription-format-india https://treatlly.com/prescription-format-india Sat, 17 Oct 2026 00:00:00 +0530 Clinic know-how A valid prescription in India carries the doctor’s name, qualifications and State Medical Council or NMC registration number; the patient’s name, age, sex and the date; each medicine’s name, strength, form, dose, frequency, route and duration, written legibly, preferably in capitals and by generic name; advice and follow-up; and a physical, digital or electronic signature. The format comes from the Indian Medical Council Regulations of 2002, the Drugs and Cosmetics Rules and the 2020 Telemedicine Practice Guidelines. https://treatlly.com/clinic-website-india https://treatlly.com/clinic-website-india Sat, 17 Oct 2026 00:00:00 +0530 Clinic know-how A clinic website in India has to answer three questions on the first screen of a phone: is the doctor there today, how do I get a seat, and how do I reach the clinic. It needs each doctor’s name, qualification, registration number and sittings; an online booking button that takes the fee and confirms by SMS; address, phone, map and hours; the clinic’s own domain (under ₹1,000 a year); a privacy notice under the DPDP Act; and a mobile-first, fast design. A claimed Google Business Profile is how patients find it. https://treatlly.com/walk-in-vs-online-appointments https://treatlly.com/walk-in-vs-online-appointments Sat, 17 Oct 2026 00:00:00 +0530 Clinic know-how Indian OPDs should not choose between walk-ins and online bookings; each needs seats the other cannot take. Set the split per sitting, not per day; start from who your patients are; set a same-day online cut-off; let unsold online seats go to the counter but never the reverse; and give everyone the same token at check-in so the doctor sees one list in arrival order. https://treatlly.com/follow-up-visit-policy-clinic https://treatlly.com/follow-up-visit-policy-clinic Sat, 17 Oct 2026 00:00:00 +0530 Clinic know-how A written follow-up policy says how long a follow-up is free, what it costs after that, who decides it is a follow-up, and how it is booked. Common free windows in Indian OPDs are 7, 10 or 15 days; many clinics then charge a reduced fee, and a full fee after a longer gap or for a new complaint. A follow-up takes a seat in a sitting and counts towards the day’s capacity like any other visit. https://treatlly.com/clinic-management-software-patna https://treatlly.com/clinic-management-software-patna Sat, 17 Oct 2026 00:00:00 +0530 Clinic software by city Treatlly is clinic management software for OPDs in Patna and across India: patients from Nalanda, Vaishali, Saran or Bhojpur hold and pay for a seat from home by UPI, the counter keeps seats for walk-ins, check-in issues tokens in arrival order, and a late doctor pushes the queue by 30 minutes with an SMS to everyone. Plans are ₹2,999, ₹5,999 and ₹9,999 a month including GST, with a 14-day free trial; setup and support are remote, in Hindi and English. https://treatlly.com/clinic-management-software-muzaffarpur https://treatlly.com/clinic-management-software-muzaffarpur Sat, 17 Oct 2026 00:00:00 +0530 Clinic software by city Two Muzaffarpur clinics, Sunaina Netra Chikitsalaya and Shree Hospital & Maternity Centre, already take their bookings online on Treatlly, keep seats for walk-ins and run their OPD queues from it; most of their visits now begin with a booking made from home. The same clinic management software is available to any clinic in Muzaffarpur and across India on the same monthly subscription: Starter ₹2,999, Growth ₹5,999, Pro ₹9,999 a month including GST, with zero commission on fees. https://treatlly.com/clinic-management-software-lucknow https://treatlly.com/clinic-management-software-lucknow Sat, 17 Oct 2026 00:00:00 +0530 Clinic software by city Treatlly is clinic management software for Lucknow’s evening OPDs and for clinics across India: one booking page for a consultant who sits at two addresses on different days, online seats for patients who plan and counter seats for walk-ins, a queue pushed by 30 minutes with an SMS when surgery runs over, and one patient record across branches. Growth (₹5,999 a month) covers one doctor across two locations; Starter is ₹2,999 and Pro ₹9,999, GST included, with a 14-day free trial. https://treatlly.com/clinic-management-software-ranchi https://treatlly.com/clinic-management-software-ranchi Sat, 17 Oct 2026 00:00:00 +0530 Clinic software by city Treatlly is clinic management software for Ranchi clinics whose patients travel from across Jharkhand, and for clinics anywhere in India: a patient in Gumla or Hazaribagh books and pays for a seat in a specific sitting from home, the counter keeps seats for walk-ins, a cancelled sitting moves its patients by SMS before they travel, and a follow-up that needs no examination can be a video consultation (₹599 a month add-on, no fee per call). Plans from ₹2,999 a month including GST, with a 14-day free trial. https://treatlly.com/clinic-management-software-kolkata https://treatlly.com/clinic-management-software-kolkata Sat, 17 Oct 2026 00:00:00 +0530 Clinic software by city Treatlly is clinic management software for Kolkata’s chamber practice and for clinics across India: one booking page for a consultant with every chamber’s sittings on it, online and counter seats at each chamber, a receptionist login per chamber, a token queue at each address and one patient record whichever chamber the patient walks into. Growth (₹5,999 a month) covers one doctor across two locations, extra locations are ₹999 a month each, and Pro (₹9,999) covers four doctors at one polyclinic location. https://treatlly.com/clinic-management-software-hyderabad https://treatlly.com/clinic-management-software-hyderabad Sat, 17 Oct 2026 00:00:00 +0530 Clinic software by city Treatlly is affordable clinic management software for small clinics in Hyderabad and across India: the Starter plan is a flat ₹2,999 a month including GST with online booking, prepaid UPI, SMS confirmations, walk-in seats, a token queue, patient records and a clinic website included, no per-booking charge and no commission. Video consultations are a ₹599-a-month add-on and a branded patient app is optional. https://treatlly.com/clinic-management-software https://treatlly.com/clinic-management-software Wed, 14 Oct 2026 00:00:00 +0530 Product guides Clinic management software is the system an outpatient clinic runs its day on: appointments and walk-ins, the front-desk queue, patient records, prescriptions, fee collection and the clinic’s own booking website or app. Treatlly is clinic management software built in India for OPD clinics, polyclinics and small clinic groups, on a flat monthly subscription from ₹2,999 with no commission on consultation fees. https://treatlly.com/opd-management-software https://treatlly.com/opd-management-software Wed, 14 Oct 2026 00:00:00 +0530 Product guides OPD management software organises an outpatient department’s day: who is booked, who walked in, who is next, what was paid and what the doctor wrote. Treatlly is OPD management software built for Indian clinics: each doctor’s week is set as sittings with separate online and walk-in seats, a same-day online cut-off, a token queue in arrival order and a 30-minute queue push when the doctor runs late. Plans from ₹2,999 a month, with a 14-day free trial. https://treatlly.com/doctor-consultation-software https://treatlly.com/doctor-consultation-software Wed, 14 Oct 2026 00:00:00 +0530 Product guides Doctor consultation software organises the visit itself: what the doctor sees before the patient sits down, what they write during the consultation, and the follow-up afterwards. Treatlly covers the whole visit for OPD clinics in India: the patient’s earlier visits and reports on screen, a prescription pad on the clinic’s letterhead, follow-up windows set per doctor, and video consultations from the same record. It is not an inpatient or hospital system. https://treatlly.com/online-consultation-software https://treatlly.com/online-consultation-software Wed, 14 Oct 2026 00:00:00 +0530 Product guides Online consultation software (telemedicine or video consultation software) lets a doctor see a patient over video, with the booking, payment, prescription and record handled around the call. Treatlly’s video consultations are a ₹599-a-month add-on inside the clinic’s own workspace: the patient books and pays on the clinic’s website or app, gets the join link and a 15-minute reminder by SMS, and the doctor joins from the dashboard or staff app with the prescription pad beside the call. https://treatlly.com/practice-management-software https://treatlly.com/practice-management-software Wed, 14 Oct 2026 00:00:00 +0530 Product guides Practice management software runs the business side of a doctor’s practice: scheduling, staff and their access, fees and collections, refunds, reports and the practice’s own website. Treatlly is practice management software for doctors and OPD clinics in India that also keeps the outpatient record and digital prescriptions the consultation needs. Starter (₹2,999/month) is one doctor at one location; Growth (₹5,999) one doctor across two branches; Pro (₹9,999) four doctors at one location. https://treatlly.com/digital-prescription-software https://treatlly.com/digital-prescription-software Wed, 14 Oct 2026 00:00:00 +0530 Product guides Digital prescription software (e-prescription software) lets a doctor write, sign and store prescriptions electronically instead of by hand. Treatlly’s Digital Prescriptions add-on costs ₹499 a month for the clinic: medicines, lab tests, diagnosis and advice are typed or started from the doctor’s own template, previewed on the clinic’s letterhead and signed into a PDF with the doctor’s uploaded signature and a tamper-check stamp. https://treatlly.com/doctor-appointment-app https://treatlly.com/doctor-appointment-app Wed, 14 Oct 2026 00:00:00 +0530 Product guides Patients reach a Treatlly clinic three ways: the clinic’s booking website in any phone browser (included, nothing to install), an optional white-label patient app under the clinic’s own name on the App Store and Google Play (₹2,499/month add-on), and links in SMS. The Treatlly staff app for doctors and reception on iOS and Android is included with every plan. https://treatlly.com/appointment-booking-software https://treatlly.com/appointment-booking-software Fri, 25 Sep 2026 00:00:00 +0530 Product guides Appointment booking software lets patients reserve a consultation online instead of phoning the clinic or queuing at dawn. Treatlly is appointment booking and clinic management software built in India for OPD clinics: a booking page on the clinic’s own name, SMS OTP sign-in, UPI payment at booking, automatic SMS confirmations, and walk-in seats that online bookings can never take. Flat plans from ₹2,999 a month with 0% commission. https://treatlly.com/clinic-appointment-management-software https://treatlly.com/clinic-appointment-management-software Fri, 25 Sep 2026 00:00:00 +0530 Product guides Appointment management is everything that happens after a booking: reschedules, holidays, the late doctor, follow-ups, walk-ins and reports. Treatlly’s clinic appointment management software handles these as rules: slot rules generate each doctor’s slots, holidays reschedule patients with an SMS, per-sitting quotas protect walk-in seats, and a token queue runs the front desk. One flat monthly subscription from ₹2,999, with no per-appointment charge. https://treatlly.com/appointment-booking-software-bihar https://treatlly.com/appointment-booking-software-bihar Fri, 25 Sep 2026 00:00:00 +0530 Clinic software by city Treatlly is appointment booking and clinic management software available to OPD clinics anywhere in India, including Patna, Muzaffarpur, Gaya, Bhagalpur and Darbhanga. A clinic in Bihar gets the same product, published prices and support as a clinic anywhere else: online booking with UPI payment, SMS confirmations, seats kept for walk-ins, a token queue at the counter, and a 14-day free trial. Support is in Hindi and English. https://treatlly.com/best-appointment-booking-software-india https://treatlly.com/best-appointment-booking-software-india Fri, 25 Sep 2026 00:00:00 +0530 Product guides There is no single best appointment booking software for every clinic in India; the right choice depends on how the OPD runs. Ten things to check before choosing: flat fee or commission, protected walk-in seats, whose domain the booking page is on, UPI and SMS out of the box, real schedules and holidays, a token queue, staff and patient apps, data stored in India under the DPDP Act, published pricing, and a trial on your real schedule.