Appointment booking software
Appointment booking software for Indian clinics.
Let patients book, pay and get an SMS confirmation from your clinic’s own booking page — while your front desk keeps seats for walk-ins. Flat monthly price, 0% commission on your consultation fee.
Last updated 25 September 2026
A booking page on your own name
Patients book on your clinic’s storefront — a ready-made treatlly.app address on day one, or your own domain. No marketplace listing next to other doctors, and no “Powered by” badge.
Walk-in seats that online can’t take
Decide per sitting how many seats patients may book online and how many stay reserved for the counter. Online bookings can never eat into walk-in seats, and a cut-off time closes online booking on the day.
3-step booking with SMS OTP
Pick a slot, verify the mobile number with an OTP, review and pay. Confirmations, reschedules and cancellations go out automatically as SMS on DLT-registered templates.
UPI, card and net-banking at booking
Patients pay as they book through a licensed Indian gateway (Razorpay or Cashfree) that Treatlly sets up. Money settles to your bank — Treatlly takes 0% of your consultation fee.
Token queue at the front desk
With Clinic Flow, reception checks in today’s patients and each gets a token number, so the doctor’s list runs in arrival order instead of booking time.
Your own app on the stores
Optional white-label patient app on the App Store and Google Play under your clinic’s name and logo, plus the Treatlly staff app for doctors and reception on iOS and Android.
What is appointment booking software for a clinic?
Appointment booking software lets patients reserve a consultation online — from a website or an app — instead of phoning the clinic or queuing at the door from early morning. For an Indian OPD, a useful system has to do more than show a calendar: it has to handle walk-ins alongside online bookings, accept UPI payments, send SMS confirmations, and cope with holidays and doctors who run late.
Treatlly is appointment booking and clinic management software built in India for OPD clinics, polyclinics and small clinic groups. It replaces the paper register and the phone queue with a booking page the clinic owns, while keeping the front desk in control of walk-ins.
How booking works for a patient
- ✓Choose a doctor and a slot on the clinic’s booking page, with live seat counts.
- ✓Verify with an SMS OTP — no password, no app download needed. Family members can be linked to one profile.
- ✓Review and pay by UPI, card or net-banking. Any convenience fee and its GST are shown before paying, and the receipt is a PDF on the clinic’s letterhead.
How it works for the clinic
You describe the shape of each doctor’s week once — days, sittings, how many seats each sitting has, how many of those may be booked online — and Treatlly generates the bookable slots forward from that rule. Change the rule and future slots regenerate; patients already booked are left alone. Mark a holiday and affected patients are rescheduled with an SMS. See the full feature list for everything else, including prescriptions and accounts.
How to choose the best appointment booking software in India
There is no single “best” product for every clinic. These are the questions that separate tools which survive a real Indian OPD day from tools that only demo well:
- ✓Commission or flat fee? Marketplace-style tools often charge per booking or take a share of the fee. A flat subscription costs the same whether you see 20 patients or 200.
- ✓Can it protect walk-in seats? If online bookings can fill every seat, your front desk has nothing to give the patient standing in front of them.
- ✓Whose booking page is it? A page on your own domain keeps the patient relationship with you; an aggregator page lists your competitors beside you.
- ✓UPI and SMS out of the box? Indian patients expect UPI and SMS confirmations. Check whether the gateway is set up for you or left for you to integrate.
- ✓Where is patient data stored? Look for India data residency and alignment with the DPDP Act, 2023.
- ✓Is the price published? If you cannot see the price, you cannot compare it.
For the full checklist and the questions to ask any vendor, read our guide to choosing the best appointment booking software in India.
Pricing
Flat monthly plans with a 14-day free trial and no credit card. No per-patient or per-booking charge on any plan.
| Plan | Price | Doctors | Locations | Appointments / day |
|---|---|---|---|---|
| Launch | ₹2,999 / month | 1 | 1 | 20 |
| Growth | ₹5,999 / month | 2 | 2 | 100 |
| Pro | ₹9,999 / month | 10 | 1 | 300 |
Add-ons: digital prescriptions ₹499/month, white-label patient app ₹2,499/month, video consultations ₹599/month, AI Pack ₹1,999 per doctor per month. See full pricing.
Frequently asked questions
What is the best appointment booking software for clinics in India?+
It depends on the clinic. For a single- or multi-doctor OPD that wants its own booking page, UPI payments, SMS confirmations and protected walk-in seats at a flat fee, Treatlly is built for exactly that. Hospitals needing inpatient, pharmacy or lab modules should look at a full hospital system instead — our buyer’s guide explains what to check.
Does Treatlly charge commission per appointment?+
No. Treatlly is a flat monthly subscription from ₹2,999. There is no per-booking fee and no share of the consultation fee. The payment gateway’s own processing charge is separate, and the clinic can absorb it or pass it on as a convenience fee shown before the patient pays.
Can patients book without downloading an app?+
Yes. Patients book from the clinic’s booking page on any phone browser and sign in with an SMS OTP. A branded app on the App Store and Google Play is an optional add-on.
Can I keep seats for walk-in patients?+
Yes. For every sitting you decide how many seats can be booked online and how many stay reserved for the counter, and online bookings can never use the counter seats.
Is there a free trial?+
Yes, 14 days, with no credit card. You sign up with your mobile number and an SMS OTP.
Where is patient data stored?+
Personal and health data is stored on servers in India, aligned with the DPDP Act, 2023 and the SPDI Rules.